The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Saturday, 20th April 2024, 22:00 Sydney Australia time. * Estimated finish time: Saturday, 20th April 2024, 23:30 Sydney Australia time. * Estimated Duration: 1 hour 30 minutes * Customer outage is expected? Yes * Affected Region and Data source: Australia and Core Bureau
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions. Posted on
Apr 18, 2024 - 03:43 AEST
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Friday, 03rd May 2024, 20:00 Sydney Australia time. * Estimated finish time: Saturday, 04th May 2024, 12:00 Sydney Australia time. * Estimated Duration: 16 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Business API
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions. Posted on
Mar 28, 2024 - 19:06 AEDT
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Sunday, 05th May 2024, 07:00 Sydney Australia time. * Estimated finish time: Sunday, 05th May 2024, 18:00 Sydney Australia time. * Estimated Duration: 11 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Business API
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions. Posted on
Apr 18, 2024 - 03:17 AEST
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Saturday, 11th May 2024, 07:00 Sydney Australia time. * Estimated finish time: Saturday, 11th May 2024, 20:00 Sydney Australia time. * Estimated Duration: 13 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Business API
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions. Posted on
Apr 18, 2024 - 03:21 AEST
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Saturday, 18th May 2024, 08:00 Sydney Australia time. * Estimated finish time: Saturday, 18th May 2024, 20:00 Sydney Australia time. * Estimated Duration: 12 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Business API
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions. Posted on
Apr 18, 2024 - 03:24 AEST
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Friday, 31st May 2024, 20:15 Sydney Australia time. * Estimated finish time: Sunday, 02nd June 2024, 20:00 Sydney Australia time. * Estimated Duration: 47 hours 45 Minutes * Customer outage is expected? Yes * Affected Region and Data source: Australia and Business API
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions. Posted on
Apr 18, 2024 - 03:32 AEST
Completed -
The scheduled maintenance has been completed.
Apr 19, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 22:00 AEST
Scheduled -
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Thursday, 18th April 2024, 22:00 Sydney Australia time. * Estimated finish time: Friday, 19th April 2024, 02:00 Sydney Australia time. * Estimated Duration: 4 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Passport
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Apr 18, 13:38 AEST
Completed -
The scheduled maintenance has been completed.
Apr 18, 20:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 19:00 AEST
Scheduled -
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Thursday, 18th April 2024, 19:00 Sydney Australia time. * Estimated finish time: Thursday, 18th April 2024, 20:00 Sydney Australia time. * Estimated Duration: 1 hour * Customer outage is expected? Yes * Affected Region and Data source: Australia and Driving License
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Apr 18, 13:46 AEST
Completed -
The scheduled maintenance has been completed.
Apr 15, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 00:00 AEST
Scheduled -
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Monday, 15th April 2024, 00:00 Sydney Australia time. * Estimated finish time: Monday, 15th April 2024, 02:00 Sydney Australia time. * Estimated Duration: 2 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Passports
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Apr 9, 12:49 AEST
Completed -
The scheduled maintenance has been completed.
Apr 14, 10:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 05:00 AEST
Scheduled -
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Sunday, 14th April 2024, 05:00 Sydney Australia time. * Estimated finish time: Sunday, 14th April 2024, 10:00 Sydney Australia time. * Estimated Duration: 5 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Driving License
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Apr 5, 16:51 AEDT
Completed -
The scheduled maintenance has been completed.
Apr 13, 17:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 AEST
Scheduled -
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Saturday, 13th April 2024, 08:00 Sydney Australia time. * Estimated finish time: Saturday, 13th April 2024, 17:00 Sydney Australia time. * Estimated Duration: 9 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Business API
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Mar 28, 19:03 AEDT
Completed -
The scheduled maintenance has been completed.
Apr 7, 14:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 08:00 AEST
Scheduled -
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Sunday, 07th April 2024, 08:00 Sydney Australia time. * Estimated finish time: Sunday, 07th April 2024, 14:00 Sydney Australia time. * Estimated Duration: 6 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Business API
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Mar 4, 16:27 AEDT
Completed -
The scheduled maintenance has been completed.
Apr 7, 12:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:00 AEST
Scheduled -
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Sunday, 07th April 2024, 05:00 Sydney Australia time. * Estimated finish time: Sunday, 07th April 2024, 12:00 Sydney Australia time. * Estimated Duration: 5 hours * Customer outage is expected? Yes * Affected Region and Data source: Australia and Driving License
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Apr 7, 05:00 AEST
Completed -
The scheduled maintenance has been completed.
Apr 7, 03:30 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 02:00 AEST
Scheduled -
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Sunday, 07th April 2024, 02:00 Sydney Australia time. * Estimated finish time: Sunday, 07th April 2024, 03:30 Sydney Australia time. * Estimated Duration: 1 hour 30 Minutes * Customer outage is expected? Yes * Affected Region and Data source: Australia and Passport
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Mar 28, 18:19 AEDT