Notice of Scheduled Service Provider Maintenance - Australia- Visa

Scheduled for Apr 29, 05:00 - 08:00 AEST

Scheduled

The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:

* Start time: Tuesday 29th April 2025, 05:00 AM Sydney Australia time.
* Estimated finish time: Tuesday 29th April 2025, 08:00 AM Sydney Australia time.
* Estimated Duration: 3 Hours
* Customer outage is expected? Yes
* Affected Region and Data source: Australia and Visa

During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.

Please do not hesitate to contact your account manager should you have any questions.

Posted Apr 15, 2025 - 11:15 AEST

This scheduled maintenance affects: Australian Datasources (Primary ID Documents).