Elevated API Errors - Australia

Incident Report for FrankieOne

Resolved

We experienced an increased number of API errors in Australia, specifically impacting Passport and other document verification processes. Users might have received intermittent system errors 'S' responses.

The incident was resolved on 29th March, 2025.

Start time: 12:35 AEDT
End time: 15:35 AEDT

Posted Mar 31, 2025 - 11:00 AEDT