DVS PRODUCTION Scheduled Outage - TAS BDM

Scheduled Maintenance Report for FrankieOne

Completed

The scheduled maintenance has been completed.

Posted Aug 20, 2025 - 18:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 20, 2025 - 17:01 AEST

Scheduled

The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:

Start Time: 20 August 2025 — 5:00PM AEST
Estimated Finish Time: 20 August 2025 — 6:00PM AEST
Estimated Duration: 1 hours
Customer Outage Expected? Yes
Affected Region and Data Source: Australia and Birth, Death and Marriage Certificate

During this time, their service will be unavailable. However, this will not impact the wider FrankieOne service, and your existing alternative sources will be unaffected.

Please do not hesitate to contact your account manager should you have any questions.

Posted Aug 07, 2025 - 15:57 AEST

This scheduled maintenance affected: Australian Datasources (Secondary ID Verification).