Notice of Scheduled Service Provider Maintenance - Australia - API Connect
Scheduled for Oct 18, 22:00 AEDT - Oct 19, 08:00 AEDT
Scheduled
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
*Start Time: Saturday, October 18, 10:00 PM (Sydney, Australia time) *Estimated Finish Time: Sunday, October 19, 8:00 AM (Sydney, Australia time) *Estimated Duration: 10 hours *Customer Outage Expected? Yes *Affected Region and Data Source: Australia and API Connect
During this time, their service will be unavailable. However, this will not impact the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Posted Oct 09, 2025 - 10:45 AEDT
This scheduled maintenance affects: Australian Datasources (Non-ID Verification).