Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2025 - 02:00 AEST
Scheduled
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
Start Time: Saturday, 19 April 2025, 02:00 AM Sydney, Australia time
Estimated Finish Time: Saturday, 19 April 2025, 03:00 AM Sydney, Australia time
Estimated Duration: 1 hour
Customer Outage Expected? Yes
Affected Region and Data Source: Australia and Driver Licence
During this time, their service will be unavailable. However, this will not impact the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Posted Apr 18, 2025 - 15:43 AEST
This scheduled maintenance affected: Australian Datasources (Primary ID Documents).