Elevated API Errors - Australia

Incident Report for FrankieOne

Resolved

We experienced an increased number of API errors in Australia, specifically impacting Passport and other document verification processes. As a result, you may have encountered intermittent system errors returning ‘S’ responses.

Start time: 20:10 19/03/2025
End time: 22:15 19/03/2025
Posted Mar 20, 2025 - 10:33 AEDT