We’d like to confirm that the issue has now been fully resolved. The fix has been successfully deployed, and we have observed stable performance since then.
Thank you for your patience, and please don’t hesitate to reach out if you notice anything further.
Posted Apr 15, 2025 - 13:41 AEST
Monitoring
A fix has been deployed for the earlier reported intermittent timeouts on the Production API. We are currently monitoring the system closely to ensure stability and confirm that the issue has been fully resolved.
We will provide a final update once the incident is confirmed to be fully resolved. Thank you for your continued patience.
Posted Apr 15, 2025 - 13:29 AEST
Identified
We have identified the root cause of the intermittent timeouts affecting the Production API. Our engineering team is actively working on a fix to resolve the issue.
We appreciate your patience and will provide further updates as progress continues.
Posted Apr 15, 2025 - 13:26 AEST
Investigating
We are currently experiencing intermittent timeout issues affecting the Production API. Our team is actively investigating the root cause with the highest priority.
We will continue to monitor the situation closely and provide updates as soon as more information becomes available.